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Data Protection Policy

Data Protection Policy (GDPR)

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Introduction

We ("we", "us", "our") take the protection of users' data ("users" or "you") on our website and/or mobile app (the "Website" or "Mobile App") very seriously and are committed to protecting the information that users provide us in connection with their use of our website and/or mobile app (collectively, "digital assets"). Furthermore, we are committed to protecting and using your data in accordance with applicable laws.

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This privacy policy explains our practices regarding the collection, use, and disclosure of your data when using our digital assets ("Services") when you access them via your devices.

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Please read this privacy policy carefully and make sure you fully understand our practices regarding your data before using our services. If you have read, fully understood, and do not agree with our approach, you must cease using our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Continued use of the services constitutes your consent to this privacy policy and any changes made to it.

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This privacy policy explains:

  • How we collect data

  • What data we collect

  • Why we collect this data

  • Who we share the data with

  • Where the data is stored

  • How long the data is retained

  • How we protect the data

  • How we handle minors

  • Updates or changes to the privacy policy

 

What data do we collect?

Category: Always

Below is an overview of the data we may collect:

  • Non-identifiable and non-identifiable information that you provide during the registration process or that is collected through your use of our services ("non-personal data"). Non-personal data cannot be used to identify the individual it was collected from. Non-personal data we collect primarily consists of technical and aggregated usage information.

  • Personally identifiable information meaning any data that can identify you or could reasonably identify you ("personal data"). Personal data we collect through our services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine personal data with non-personal data, it is treated as personal data as long as it remains in combination.

 

How do we collect data?

Category: Always

The main methods we use to collect data are as follows:

  • We collect data through the use of our services. So, when you visit our digital assets and use the services, we may collect, gather, and store information about usage, sessions, and related data.

  • We collect data that you provide to us directly, such as when you contact us through a communication channel (e.g., an email with a comment or feedback).

  • We may collect data from third-party sources as described below.

  • We collect data you provide when you sign up for our services via third-party providers like Facebook or Google.

 

Why do we collect this data?

Category: Always

We may use your data for the following purposes:

  • To provide and operate our services;

  • To develop, customize, and improve our services;

  • To respond to your feedback, inquiries, and requests, and offer assistance;

  • To analyze demand and usage patterns;

  • For other internal, statistical, and research purposes;

  • To enhance our data security and fraud prevention capabilities;

  • To investigate violations and enforce our terms and policies, and to comply with applicable laws, regulations, or government orders;

  • To send you updates, messages, promotional materials, and other information related to our services. For promotional emails, you can choose whether to continue receiving them. If not, simply click the unsubscribe link in these emails.

 

Who do we share this data with?

Category: Always

We may share your data with our service providers to operate our services (e.g., data storage via third-party hosting services, technical support, etc.).

We may also disclose your data under the following circumstances:

  • (i) To investigate, detect, prevent, or take action against illegal activities or misconduct;

  • (ii) To establish or exercise our defense rights;

  • (iii) To protect our rights, property, or personal safety, as well as the safety of our users or the public;

  • (iv) In the case of a change of control of our company or any of our affiliates (e.g., through a merger, acquisition, or sale of assets);

  • (v) To have authorized third parties collect, store, and/or manage your data (e.g., cloud service providers) where appropriate for business purposes;

  • (vi) To collaborate with third parties to improve your user experience.

 

To avoid misunderstandings, we want to note that we may share non-personal data at our discretion with third parties or use it otherwise.

 

Category: User has a blog or forum

Please note that our services enable social interactions (e.g., posting content, information, and comments publicly, and chatting with other users). We advise you not to post or share information that you do not want to be publicly available. If you upload content or provide data as part of using a service, it is at your own risk. We cannot control the actions of other users or the public who may have access to your data or content. You acknowledge and confirm that copies of your data, even after deletion, may remain accessible on cached and archived pages or after third parties make copies or store your content.

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Cookies and similar technologies

When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services ("tracking technologies"). These technologies may allow third parties to automatically collect your data to enhance your navigation experience, optimize performance, and provide a personalized user experience, as well as for security and fraud prevention purposes.

To learn more, please read our cookie policy.

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Category: The user is NOT connected to an advertising service

Without your consent, we will not share your email address or other personal data with advertising companies or advertising networks.

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Category: The user is connected to an advertising service, a campaign manager, or Facebook Ads

We may provide advertising through our services and digital assets (including websites and applications that use our services) that may be personalized, e.g., ads based on your recent browsing behavior on websites, devices, or browsers.

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To provide these advertisements, we may use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or HTML5 local storage and/or other technologies. We may also employ third parties, such as network advertisers (i.e., third parties that display ads based on your website visits), to serve targeted ads. External providers of advertising networks, advertisers, sponsors, and/or traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and tailor advertising content for you. These third-party cookies and other technologies are subject to the privacy policy of the respective third-party provider and not this one.

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Where do we store the data?

Category: Always

  • Non-personal data: Please note that our companies, as well as our trusted partners and service providers, are located worldwide. For the purposes outlined in this privacy policy, we store and process all non-personal data we collect in different jurisdictions.

  • Personal data: Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and, as required for the proper provision of our services and/or by law, in other jurisdictions.

 

How long do we retain the data?

Category: Always

Please note that we retain the collected data for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements.

We may correct, supplement, or delete inaccurate or incomplete data at our discretion.

 

How do we protect the data?

Category: Always

The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data may be stored by our hosting provider via data storage, databases, and general applications. It stores your data on secure servers behind a firewall and provides secure HTTPS access to most areas of its services.

 

Category: User accepts payments/eCommerce

All payment options we and our hosting provider offer for our digital assets comply with PCI-DSS (Payment Card Industry Data Security Standard) regulations from the PCI Security Standards Council, which includes brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card data (e.g., physical, electronic, and procedural measures) by our shop and service providers.

 

Category: Always

Despite the measures taken by us and our hosting provider, we cannot guarantee absolute protection and security of the data you upload, post, or otherwise share with us or others.

We recommend setting secure passwords and refraining from submitting confidential information that could harm you if disclosed. Since email and instant messaging are not secure communication methods, please avoid sharing sensitive information over these channels.

 

How do we handle minors?

Category: User does NOT collect data from minors

Our services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect data from children. If you are not of legal age, you should not download or use the services or provide us with any information.

We reserve the right to request proof of age at any time to verify whether minors are using our services. If we learn that a minor is using our services, we may deny access to the services, suspend their account, and delete any data associated with that user. If you believe a minor has shared data with us, please contact us as outlined below.

 

Category: User collects data from minors

Children may use our services. However, if they wish to access certain features, they may need to provide some information. The collection of certain data (including data gathered through cookies, web beacons, and similar technologies) may happen automatically. If we knowingly collect, use, or disclose data collected from a child, we will comply with applicable laws and obtain parental consent. We will not condition a child's participation in an online activity on providing more contact information than reasonably necessary.

We may also use a parent's contact information to communicate about the child's activities in the services. Parents can review the data we have collected from their child, prohibit further data collection, and request that we delete all data we have collected.

Please contact us to review, update, or delete your child's data. To protect your child, we may request proof of your identity. We may deny you access to the data if we find your identity questionable. Please note that some data may not be deletable due to other legal obligations.

 

Category: Always

We only use your personal data for the purposes outlined in this privacy policy and only when we are convinced that:

  • The use of your personal data is necessary to fulfill or enter into a contract (e.g., to provide you with services or customer support);

  • The use of your personal data is necessary to comply with legal or regulatory obligations; or

  • The use of your personal data is necessary to support our legitimate business interests (provided it is done in a way that is proportional and respects your privacy rights).

 

As an EU resident, you may:

  • Request confirmation as to whether personal data concerning you is processed, and request access to your stored personal data and certain supplementary information;

  • Request the receipt of personal data you have provided to us in a structured, commonly used, and machine-readable format;

  • Request correction of your personal data stored with us;

  • Request the deletion of your personal data;

  • Object to the processing of your personal data by us;

  • Request the restriction of the processing of your personal data; or

  • File a complaint with a supervisory authority.

 

Please note, however, that these rights may not be absolute and may be subject to our legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as detailed below.

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In providing the services, we may transfer data across borders to affiliated companies or third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the services, you consent to the transfer of your data outside the EEA.

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If you are located in the EEA, your personal data will only be transferred outside the EEA if we are convinced that an adequate or comparable level of data protection exists. We will take appropriate steps to ensure that we have suitable contractual arrangements with our third parties to ensure that proper security measures are in place to minimize the risk of unlawful use, alteration, deletion, loss, or theft of your personal data and that these third parties act in compliance with applicable laws.

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Rights under the California Consumer Privacy Act (CCPA)

If you use the services as a resident of California, you may have the right under the California Consumer Privacy Act ("CCPA") to access and delete your data.

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To exercise your right to access and delete your data, please see how you can contact us below.

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Category: The website does not sell users' data

We do not sell users' personal data for the purposes of the CCPA.

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Category: Websites with a blog or forum

Users of the services who are California residents and under 18 may request the deletion of their posted content by email at the address provided in the "Contact" section below. These requests must be labeled "California Removal Request." All requests must include a description of the content you want to delete, along with sufficient information to identify the content within the services.

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